The existence of a utility infrastructure that can meet the needs of business and industry is vital to the economic development of any community.  Morristown and Hamblen County boast a combination of reliable sources for power, water, wastewater services, natural gas and telecommunication services.

All local utility providers partner with the City of Morristown and the Chamber of Commerce to help meet the needs of new and expanding business and industry.  Representatives from the utilities are available to meet with commercial and industrial customers to provide assistance on rate calculation, utility site information and other technical information.


Power service within the municipal boundaries of the City of Morristown is provided by Morristown Utility Systems.  Through its affiliation with the Tennessee Valley Authority, it is able to provide service to approximately 15,000 customers.  As a leading TVA distributor, the system is Smart Grid enabled and delivers high reliability for industrial and business customers.  Visit for more information and a list of current power rates. 


Water service within the municipal boundaries of the City of Morristown is provided through the Morristown Utility Systems.  The current water distribution system has approximately 275 miles of pipe, numerous water storage reservoirs, and pump stations placed throughout the City of Morristown.  The system maintains an ISO3 rating for serving business and industry with the best fire protection.  Visit for more information and a list of current water rates.

Wastewater Services

The Morristown Utility System’s (MUS) Wastewater Department is a regional system which serves the City of Morristown and parts of Hamblen County.  On a daily average, MUS treats 3.5 MGD.  Wastewater treatment is monitored 24 hours a day, seven days a week with state-of-the-art Supervisory, Control, and Data Acquisition (SCADA) Computer System.  The collection system consists of approximately 370 miles of pipe, several holding reservoirs and sewer pump stations.  The Wastewater Treatment plant has a state-of-the-art lab monitoring discharge and runs over 10,000 samples annually.

Natural Gas

Natural gas service is available through the services of Atmos Energy, a private distributor, serving 6,000 customers in Morristown and Hamblen County.  The company is supplied by East Tennessee Natural Gas Company with two lines into Morristown – an eight-inch line and a four-inch line.  Visit for more information regarding natural gas service.


FiberNet, the new fiber optic communications system that Morristown Utility Systems built and manages offers advanced video, internet and telephone services to residents and businesses of Morristown.  To best meet the needs of the community, the Network is a Fiber to the Home system enabling Gigabit speeds and ensuring the high availability of reliable advanced services for homes and businesses.  MUS Fiber to the Home System (FTTH) is an advanced Business Class telecommunications technology that utilizes GPON technology (Gigabit Passive Optical Network) utilizing fiber optics throughout 100% of the entire system.  Visit for more information and to review rate options.

AT&T Inc.
is a premier communications holding company.  With a powerful array of network resources that includes the nation’s fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.  Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at

Spectrum Business provides a full range of advanced broadband services and solutions to business organizations, including Spectrum Business Internet, Spectrum Business Phone and Spectrum Business TV in Digital entertainment programming.  All services are delivered over a state-of-the-art network, and backed by professional customer service and support from local technicians.  Spectrum is dedicated to bringing their customers innovative, reliable services, and responsive customer care – to help businesses to succeed today and in the years to come.

Morristown Area Chamber of Commerce * 825 W. First North Street * P.O. Box 9 * Morristown, TN 37815 * 423-586-6382 * 423-586-6576 fax